We are looking for a passionate and experienced Director of Programmes (DOP) to join our Leadership Team.

As the DOP, you will oversee programmes’ strategic development, implementation, and impact across CareKids, CareFamily, and CareElderly. Your leadership will ensure our services remain responsive, effective, and sustainable as we continue to meet our community’s growing and changing needs.

You will work closely with the Executive Director and other key stakeholders to drive innovation, foster collaboration, and position CCSS for long-term growth.

Job Description 

• Lead Strategic Programme Development and Alignment

Oversee the end-to-end development of CCSS’s core programmes across children, families, and elderly services. Ensure strategic alignment with the CCSS’s mission, outcomes frameworks, and sector priorities.

• Strengthen Programme Relevance and Community Responsiveness

Apply evidence-based approaches, needs assessments, and stakeholder feedback to ensure programmes are community-informed, inclusive, and responsive to evolving social trends and national policy shifts.

• Drive Innovation and Service Sustainability

Identify opportunities for service innovation, scaling, and integration to increase impact. Develop sustainable business models, including diversification of funding sources and strategic tenders, to support long-term organisational resilience.

• Steward Sector and Stakeholder Engagement

Build and strengthen collaborative relationships with government agencies (e.g., MSF, NCSS), funders, community networks, and cross-sector partners. Represent CCSS in policy consultations, working groups, and sector initiatives.

• Lead Tender and Contract Management

Oversee complex service contracts, grant applications, and procurement processes. Ensure compliance with regulatory requirements, performance standards, and risk management protocols.

• Strengthen Organisational and Team Capability

Lead and mentor a team of department heads, fostering leadership development and sector-relevant competencies. Support succession planning, knowledge transfer, and staff development in line with sector competency frameworks and values-based leadership principles.

• Enhance Outcomes-Based Practice and Evaluation

Establish systems for outcome measurement and service evaluation. Use data to inform strategic decision-making, service refinement, and reporting to funders and stakeholders.

Requirements

• A Bachelor’s or Master’s degree in Social Work, Psychology, Public Administration, or related fields
• At least 10 years of relevant experience in the social service or non-profit sector, with 5+ years in senior leadership or programme management
• Strong track record in programme design, implementation, and evaluation
• Proven experience in outcome-based planning, business development, and stakeholder engagement
• Excellent leadership, communication, and strategic thinking skills
• Passionate about building a caring and inclusive society

Join our CareElderly Team at our Active Ageing Centres to keep the seniors active and empower them with a renewed sense of purpose to become channels of support in the community! Our Active Ageing Centres are currently positioned at 2 different locations at Circuit Road and Serangoon North, serving the seniors in the surrounding blocks, including rental blocks.

As a Centre Manager, you will oversee the day-to-day operations of our Active Ageing Centres, ensuring the delivery of quality programmes and services for seniors.

Job Description

Operational Management:

• Ensure smooth daily operations of the centre.
• Develop and implement programs that promote active ageing, physical wellness, and social engagement.
• Monitor and evaluate the effectiveness of programmes and services.

Leadership & Team Management:

• Lead and manage a team of staff and volunteers.
• Provide mentorship and training to team members.
• Foster a collaborative and inclusive team culture.

Stakeholder Engagement:

• Build and maintain relationships with seniors, their families, community partners, and stakeholders.
• Coordinate with external agencies and organisations for joint initiatives.

Administrative & Financial Oversight:

• Manage budgets, monitor expenditures, and ensure financial accountability.
• Oversee reporting and compliance with regulatory standards and organizational policies.

Community Outreach:

• Identify and address the needs of seniors in the community.
• Promote the centre’s activities to enhance participation and awareness.

Requirements

• Degree holder from a recognised institution, with studies preferably in the area of gerontology, geriatrics, nursing, allied health and/or social work.
• Minimum three years’ experience in a supervisory position.
• You have an interest / passion to work with seniors.
• You are self-motivated and you take initiative to drive improvements and developments.
• You possess strong interpersonal and communication skills.
• You are able to work both independently and cohesively with colleagues from different levels.

Join our CareElderly Team at our Active Ageing Centres to keep the seniors active and empower them with a renewed sense of purpose to become channels of support in the community! Our Active Ageing Centres are currently positioned at 2 different locations at Circuit Road and Serangoon North, serving the seniors in the surrounding blocks, including rental blocks.

Job Description

As a Programme Assistant, you will be impacting seniors’ lives by promoting active ageing, preventing social isolation, rendering inter-generational activities through a holistic range of programme and supporting in providing concierge services in an elderly-friendly and hygienic environment.

Requirements

• Minimum GCE ‘O’ Level or relevant qualifications, preferably with training in gerontology
• Ability to speak dialects or Malay
• Basic knowledge of Microsoft Work and Microsoft Excel
• A passion and desire to work with seniors.
• Able to build good rapport with elderly, volunteers and colleagues.
• Self-motivated team player with strong interpersonal and communication skills.
• Able to work independently and also with a team
• 5-day work-week

Join our team at CareLibrary, where we provide person-centered care for senior adults with/at risk of cognitive impairment through non-pharmacological methods. In a vibrant, safe and supportive environment, our trained dementia care staff strives to maintain cognitive wellness and slow down cognitive decline of our clients through multi-sensory stimulating activities, with the aim of retaining their functional abilities and social engagement within the community.

As a Programme Executive, you will support the planning, development, and execution of the CareLibrary programme. You will be responsible for facilitating access to resources, engaging with caregivers, and ensuring the smooth operation of the programme.

Job Description

• Coordinate and manage the day-to-day operations of the CareLibrary programme for dementia clients.
• Provide assistance to caregivers and families, offering advice on resources available within the library.
• Conduct assessments and work closely with clients to understand their needs and recommend appropriate materials and tools.
• Develop and organise training sessions, workshops, and support groups for caregivers and families.
• Collaborate with external partners, healthcare providers, and community organisations to enhance service offerings.
• Monitor and evaluate the effectiveness of the programme and implement improvements.
• Manage client feedback and ensure high standards of service delivery.
• Maintain accurate records and data on programme activities, client engagement, and outcomes.

Requirements

• Degree or Diploma in Social Work, Psychology, Nursing, or related fields.
• Previous experience working with dementia clients or in the caregiving sector is an advantage.
• Strong interpersonal skills with a compassionate approach to working with elderly clients and their families.
• Knowledge of dementia care practices and resources.
• Good organisational and time-management skills, with the ability to handle multiple tasks.
• Proficiency in Microsoft Office and basic data management tools.
• Ability to work independently and as part of a multidisciplinary team.
• Strong communication skills, both written and verbal.
• A proactive, positive attitude with a passion for community service.

As a Programme Executive of d’Klub Mentoring Programme, you will be responsible for overseeing volunteer management, planning programme curriculum and executing groupwork for children. This role requires full-day availability on Saturdays.

Job Description 

Volunteer Management

• Conduct orientation and relevant trainings for volunteers
• Schedule and deploy volunteers for each d’klub centre
• Maintain regular communication with volunteers by sending relevant updates and weekly lesson plans to them
• Plan and execute annual volunteers’ retreat
• Conduct ongoing evaluation of the programmes and services delivered by volunteers and implement improvements where necessary
• Prepare incident reports in the event of a disciplinary matter

d’Klub Programme

• Engage children and volunteers for tuition and character-building lesson
• Design and execute curriculum and/or character-building lessons together with volunteers
• Plan and implement outings and/or learning activities to boost children & volunteers’ capacities and abilities
• Conduct home visits to assess beneficiaries’ families and evaluate the growth beneficiaries, and prepare home visit reports
• Coordinate and work closely with school principal/vice-principal/school counsellor
• Follow up with parents/caregivers for beneficiaries with irregular attendance and ascertain if they should continue with the programme
• Maintain up-to-date records of beneficiaries and volunteers, including emergency contact lists

Other Duties

• Provide administrative support to beneficiaries in submitting financial assistance application to relevant agencies when required
• Be a team player in supporting other departmental programmes under CareYouth
• Any other ad-hoc duties assigned by Head of CareFamily (Care Youth)

Requirements

• Bachelor’s degree, preferably in social sciences
• At least 1 year of experience in community services and/or working with children & youth
• Strong interpersonal skills and able to work independently
• Good team player
• Ability to communicate effectively with colleagues, school personnel & other agencies
• Meticulous, well-organised and diligent in handling youth administrative duties.
• Proficiency with Microsoft Office – Word, Excel and PowerPoint.
• Able to commit to a full work day on Saturdays.

As a Programme Assistant, you will support the d’Klub Mentoring Programme in the areas such as centre management, volunteer coordination, and programme development. The role also includes general administration support for other departmental programmes. This role requires full-day availability on Saturdays.

Job Description 

Programme Support & Implementation

• Assist in planning and executing activities for the d’Klub Mentoring Programme.
• Ensure smooth centre management and operations.
• Provide mentorship support to programme participants.
• Assist in implementing programme curriculum and character-building lessons

Volunteer Management

• Assist in recruiting, training, and managing volunteers.
• Coordinate schedules and ensure adequate support for activities.

Programme Development

• Contribute to the creation of new mentoring initiatives and activities.
• Plan and coordinate outings, events, and other learning activities for children and families
• Evaluate programme effectiveness and recommend improvements.

Administrative Support

• Maintain accurate records, including participant and volunteer data.
• Prepare reports and documentation for programme activities.
• Support other department programmes as required.

Requirements

• Passion for community service and mentoring children.
• GCE A Level/ Diploma or equivalent in related fields (preferred).
• 1 year experience in programme coordination and working with children and youths.
• Strong organisational and administrative skills.
• Excellent interpersonal and communication abilities.
• Proficiency in Microsoft Office Suite.
• Able to commit to a full work day on Saturdays.

The Executive, Community Partnership is responsible to acquire, build relationships and create a vibrant community of stakeholders serving in CCSS; to handle the full scope of account management, corporate projects/events management including fundraising activities. This position requires one to be resourceful in building good internal and external relationships, and to be a good team player to contribute to the achievement of overall team targets in alignment to CCSS’ mission and vision.

Job Description

Account Management on Corporate Social Responsibility

• Manage accounts of existing corporate partners (as assigned)
• Collate information for partners for specific programmes/project funding needs
• Engage corporate partners on fundraising and volunteering opportunities
• Effectively match the needs of programmes and services across departments and the goals and objectives of corporate partners
• Identify research and solicit potential new corporate partners, building up relationship with the prospects and following up with face to face meeting where appropriate

Project Management on Corporate and Fundraising Events

• Handle management of projects and corporate events as assigned
• Develop publicity materials for awareness and fundraising projects, corporate events
• Ensure compliance to the Charity Act, PDPA and other regulatory matters that are relevant to the fundraising activities
• Respond to fundraising enquiries, assist/support the team in a professional and timely manner
• Assist in promotion, support and fundraising for CCSS
• Operate within fundraising budget

Stakeholders Engagement and Fundraising

• Develop, implement and evaluate strategies for developing new relationships and enhancing relationships with corporate partners
• Initiate, assist and support funding and marketing of programmes’ efforts through the developing of fundraising projects and activities like grant application to raise income for CCSS
• Handle inquiries that come to the corporate fundraising team and be able to respond flexibly to requests and work requirements.
• Contribute to the development of CCSS fundraising effort as a whole by continually seek new and appropriate contacts and partnerships with relevant individuals or corporates.
• Key liaison for community partners or external organisations on outreach and fundraising initiatives
• Represent CCSS at community and business meetings as and when necessary or when directed

Requirements

• Recognised Bachelor’s Degree in Singapore
• Strong interpersonal and communication skills
• Proactive and highly accountable for the work assigned
• Pleasant and resourceful, and takes initiative to drive improvements and developments
• Interest and passion to work with partners and new people groups
• Able to work independently and at the same time a team player who is able to work cohesively with colleagues from different levels

Join our Community Partnership Team and take on a multifaceted role that combines the essential skills of relationship building and engagement, stakeholder management, campaigns and all communication channels for CCSS.

As a Corporate Communications Executive, you will oversee all aspects of internal and external communications for CCSS, including managing corporate collaterals, content creation, and liaising with service providers. Additionally, this position will take on the responsibility of enhancing SG Cares Volunteer Centre’s branding strategies.

Job Description

Corporate Communications

• Develop and implement communication strategies to strengthen CCSS’s corporate identity and messaging across various platforms.
• Create and curate engaging content for internal and external communications, including newsletters, reports, social media, website content, and more.
• Vet and review content for clarity, tone, and consistency, ensuring alignment with CCSS’s values and goals.
• Oversee the production of corporate collaterals such as brochures, annual reports, press releases, and promotional materials.
• Collaborate with design teams to ensure high-quality visual assets and artwork align with branding guidelines.

Brand Strategy for SG Cares Volunteer Centre

• Develop and execute branding strategies to enhance SG Cares Volunteer Centre’s visibility and engagement.
• Ensure cohesive messaging for SG Cares initiatives across various platforms, collaborating with relevant stakeholders to promote volunteerism and community service.

Stakeholder Engagement

• Liaise with internal teams and external service providers to ensure smooth and effective communication flow.
• Build and maintain relationships with key media contacts, partners, and service providers to support communication efforts.

Requirements

• Bachelor’s degree /Post Graduate Diploma/Professional Degree in Mass Communications, Public Relations, Marketing, or a related field.
• At least 2 years of experience in corporate communications, content creation, or branding.
• Strong written and verbal communication skills, with a keen eye for detail.
• Proven experience in content creation, copywriting, and managing corporate collaterals.
• Familiarity with design principles and working with design teams (knowledge of design software is a plus).
• Ability to handle multiple projects simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Passion for social causes and community service is a plus.

The Executive, Community Partnership (Volunteer Centre) coordinates recruitment activities for volunteers and matches them to the appropriate programmes and clients based on programme requirements and the interest of volunteers, and supporting all aspects of Volunteer Centre, community relations, services to both current or potential volunteers and to the Social Service Agencies within or outside of boundaries, connecting resources at all levels towards an efficacious working relationship and maintains networks with local community service and grassroots organisations for the benefits of service beneficiaries.

Job Description

• Support the growing volunteer networks and the development of sustainable volunteerism.
• Conduct recruitment, orientation, training, retention, and recognition plan for individual and group volunteers to ensure that all volunteers are knowledgeable and feel valued
• Establish strategic partnerships across Geylang Town, develop and maintain strong, positive relationships with collaborative partners, ensuring that mutually agreed upon expectations are being met
• Expand and multiply efforts of volunteer management and social service agency support
• Develop and strategize operationalization plans to outreach and market opportunities for both volunteers and partners
• Develop, update and maintain public content and engagement platforms
• Any other duties required of the volunteer centre

Requirements

• Recognised Diploma or Bachelor’s Degree in Singapore
• Strong interpersonal and communication skills
• Proactive and highly accountable for the work assigned
• Pleasant and resourceful, and takes initiative to drive improvements and developments
• Interest and passion to work with partners and new people groups
• Able to work independently and at the same time a team player who can work cohesively with colleagues from different levels

In this role, you’ll support both Human Resource and Administrative functions, with a key focus on governance, internal processes, and keeping our operations running smoothly. Your attention to detail, sense of accountability, and teamwork will ensure CCSS continues to operate with integrity, care, and excellence.

Job Description

Corporate Administration & Governance

• Provide secretariat support to our Board and subcommittees, including meeting coordination, minute-taking, and document preparation
• Support compliance with the Code of Governance for Charities and IPCs, ensuring timely filings and documentation
• Coordinate audits, policy reviews, and internal reporting processes
• Oversee daily office and IT operations, manage vendor contracts, and supervise procurement

Human Resource Support

• Assist with recruitment, onboarding, and offboarding processes
• Coordinate staff training and maintain HR records
• Administer employee benefits and insurance matters
• Support staff welfare and internal communications

Requirements

• Diploma or higher in Human Resource Management, Business Administration, or related field
• Minimum 3 years of experience in HR and/or administrative support, preferably in a non-profit or corporate services environment
• Strong organisational and coordination skills, with the ability to manage details, deadlines, and confidential information
• A proactive team player who communicates well and is solutions-oriented
• Familiarity with charity governance frameworks is an advantage