CCSS offers a variety of counselling and wellness-related services that are geared towards strengthening the emotional and mental wellness factor of our clients. They include:

1. 30-minute Listening Space session
2. 1-hour Counselling session
3. Personality Profiling consultation
4. Talks and Workshops

Listening Space  is specially designed for busy working professionals who can set aside limited time to talk about issues affecting them without feeling judged or needing professional therapy. It is also for individuals who would like to receive brief inputs or perspectives on a specific issue or concern, from a care professional. The uniqueness of Listening Space is that agenda is much directed by the need of the individual coming forward, in a 30-minute session.

Both Listening Space and counselling session are facilitated by our team of professionally trained counsellors; there is a high degree of confidentiality and professional support provided in both sessions.

Listening Space provides an outlet for individuals to talk through their emotions and thoughts, and to receive validation, brief feedback and/or inputs within a span of 30-minute. Counselling session allows  the counsellor to process through underlying issues or perspectives which may influence the current situation, and to explore a different perspective or set of solutions for the issues being discussed.

Yes! In fact, both online and face-to-face options are available for Listening Space.

In a busy society such as Singapore, it is important to set aside time and create space  to talk through one’s feelings and situations. At the same time, speaking to a care professional allows for one to experience empathy, which is a valued quality of being heard and understood where the listener identifies with the feelings of another.

Listening Space might not be suitable in these situations:

• A couple or family that is seeking support
• Clients who have mental health concerns or diagnosed conditions
• Individuals who face chronic (or long term) issues and may require more in-depth intervention or therapy
• There are multiple issues to be discussed (in this case, please consider our counselling services)

For other situations, our counselling team staff will provide a recommendation on whether a Listening Space session is recommended, during the intake call upon gathering the relevant background information.

• Call or email CCSS, and provide personal contact details
• Request for Listening Space
• Our counselling team staff will reach out to you within 2 working days to conduct an intake and arrange for the first session!

There are no limits to the number of sessions one can request for.

You should feel safe enough to be able to articulate your thoughts about the situations that you want to share.

You should be able to conclude after the session, that you have been listened to and validated by the counsellor for the information that has been shared.

Finally, you may also receive some initial opinion or feedback from your counsellor.

Life presents a variety of challenges and problems, and at times this can cause psychological distress and confusion. During these times, it is helpful to talk to a neutral and professionally-trained individual.

A counsellor can help you to explore the issues, understand the problem with clarity  and consider all available options, before you finally take the most appropriate course of action. Counsellors are trained to provide a safe environment for you to talk in confidence.

Consider seeing a counsellor if you face an extended period of challenging situations, or if you find it difficult to cope emotionally or mentally in any given situation.

Common issues addressed in counselling include but are not limited to:

• Addiction
• Career development
• Depression
• Grief
• Marital issues
• Parenting
• Relationships with others
• Stress or anxiety
• Traumatic events/incident

Definitely not! Counselling does not mean that you have a mental health issue. In fact, many individuals see a counsellor at some point in their lives for help with unexpected situations that crop up.

During the session, the counsellor will ask questions and encourage you to talk about what might be troubling you. Counselling is not just about giving advice but also about helping you to discover new perspectives  to understand your situation. It is an opportunity for you to talk through issues and for the counsellor to listen and respond in a helpful and non-judgmental manner.

Yes. CCSS’s counsellors adhere to strict guidelines on confidentiality as set by the Singapore Association for Counselling.

If the counsellor assesses that it is helpful to disclose certain information to other people you know for the purpose of aiding the counselling process, he/she will always first discuss with you and seek your consent.

There are only a few exceptional cases where confidentiality of client’s information is not adhered to. These could include situations where: 

• There is a clear threat or danger to the safety of the client
• There is a clear threat or danger to the safety of others
• There is a legal obligation or Court Order to disclose certain information

CCSS’s counselling team consists of both male and female counsellors. They are experienced in counselling both male and female clients facing a diverse range of issues, so you can be assured that they will be sensitive and caring towards your situation.

If you are more comfortable with a counsellor of your own gender, please indicate your preference when you call/email us to make an appointment   We will try to accommodate your preference, however this is subject to the availability of our counsellors.

In CCSS, we provide client-centric services according to your needs and feedback.

Depending on the client’s request, counselling sessions can be either face-to-face at our office premises, or online via Microsoft Teams or Zoom.

Online sessions provide the flexibility and convenience for clients to attend counselling anywhere. With greater access to technology, online counselling has become a preferred option for clients.