As a Programme Executive of CareKids, you will be responsible to support the C.A.R.E Programme in the area of

• Programme Development
• Centre Administration & Management
• Volunteer Coordination and Management

Responsibilities

Programme Development and Implementation

• Plan and execute fun-learning activities/programmes that are aligned to the key dimensions of growth and development for the children registered under the C.A.R.E Programme
• Design and Implement fun outreach activities/events for Centre to expand impact and reach
• Assist in conducting and facilitating the structured sessions for Learning Support Programme
• Supervise, engage and motivate children in their work and engagements for both structured sessions and volunteer-led activities/programmes.
• Engage children and volunteers meaningfully through education games / resources during sessions
• Monitor the well-being of children from time to time and detect any unusual behaviour among them
• Flag up, work with Supervisor and follow up with necessary action as guided
• Conduct on-going evaluation on the process, operation and programme effectiveness, recommend and implement improvements

Centre Administration and Management

• Liaise with caregivers/parents on C.A.R.E Programme’s:
  • enquiries and administrative matters related but not limited to enrolment and/or programme registration
  • attendance matters and/or enquiries for updates and concerns of their children
  • irregularity of attendance/absenteeism of children for and follow up to determine the suitability of children to continue with the programme
• Upkeep and maintain up-to-date database of children who are enrolled for programmes and events under C.A.R.E, for:
  • Key information and records of contact details and emergency contact lists.
  • Weekly attendance for the learning support programme
  • Programme registration and ad-hoc attendance for events and activities
  • Tracking the outreach and recruitment data, following the recruitment drive after Outreach event/activities (E.g. Door-to-Door Knocking)

Volunteers Coordination and Management

• Onboard volunteers and conduct volunteer briefing (onsite/online) prior to each volunteering sessions for both individual and/or group volunteering
• Conduct on-going evaluation of programmes/activities delivered by volunteers, provide feedback to volunteers and implement improvement where needed
• Maintain regular communication with volunteers on programme matters related to C.A.R.E Programme
• Assist in coordinating volunteers’ schedule to ensure adequate support for activities and sessions under C.A.R.E Programme
• Assist in scheduling and deploying of volunteers to the coaching group they are assigned to for each learning support session

Other Duties

• Any other ad-hoc duties / tasks related to building community awareness and presence for C.A.R.E / children’s programme assigned by Supervisor/ Head of CareKids.

Competencies and Requirements

General

• Have a passion to
• • reach out, care and empower children, especially those from the disadvantaged background
  • promote literacy and academic confidence in children
  • drive and carry through new initiatives and programmes to connect with more children
• Have prior experience of working/volunteering with children and families in the community is preferred

Personality

• A servant leader who leads with humility, integrity and love
• Self-motivated good team player, takes initiative and able to work independently
• Strong interpersonal skills and able to build good rapport with children, caregivers and volunteers
• Able to communicate effectively with colleagues, volunteers and stakeholders

Skills and proficiencies for administration

• Proficient with Microsoft Office Suite (Word, Excel and PowerPoint), and Canva
• Meticulous, well organized and diligent in handling administrative duties with the use of IT tools – Central Management System.

Our d’Klub Mentoring Programme is one of CCSS’s flagship initiatives. Through mentorship, life skills, and meaningful relationships, we help children and youths discover their potential and thrive in school and in life. We seek a servant leader who serves with humility, a heart for people and someone who fosters strong relationships through integrity and love. As a Programme Executive of d’Klub Mentoring Programme, you will be responsible for overseeing volunteer management, planning programme curriculum and executing groupwork for children. This role requires full-day availability on Saturdays.

Responsibilities

Volunteer Management:

• Conduct orientation and relevant trainings for volunteers
• Schedule and deploy volunteers for each d’klub centre
• Maintain regular communication with volunteers by sending relevant updates and weekly lesson plans to them
• Plan and execute annual volunteers’ retreat
• Conduct ongoing evaluation of the programmes and services delivered by volunteers and implement improvements where necessary
• Prepare incident reports in the event of a disciplinary matter

d’Klub Programme:

• Engage children and volunteers for tuition and character-building lesson
• Design and execute curriculum and/or character-building lessons together with volunteers
• Plan and implement outings and/or learning activities to boost children & volunteers’ capacities and abilities
• Conduct home visits to assess beneficiaries’ families and evaluate the growth beneficiaries, and prepare home visit reports
• Coordinate and work closely with school principal/vice-principal/school counsellor
• Follow up with parents/caregivers for beneficiaries with irregular attendance and ascertain if they should continue with the programme
• Maintain up-to-date records of beneficiaries and volunteers, including emergency contact lists

Other Duties:

• Provide administrative support to beneficiaries in submitting financial assistance application to relevant agencies when required
• Be a team player in supporting other departmental programmes under CareYouth
• Any other ad-hoc duties assigned by Head of CareFamily (Care Youth)

Requirements

• Bachelor’s degree, preferably in social sciences
• At least 1 year of experience in community services and/or working with children & youth
• A servant leader who leads with humility, integrity and love
• Strong interpersonal skills, able to engage with children, youths, volunteers, and partners with empathy
• A reliable team player who also thrives working independently
• Meticulous, well-organised and diligent in handling youth administrative duties
• Proficiency with Microsoft Office – Word, Excel and PowerPoint
• Able to commit to a full work day on Saturdays

About Us

Care Community Services Society (CCSS) is a social service agency dedicated to empowering and enriching lives through community-based support. We serve seniors, children, youths and families, building a caring and inclusive community.

Position Summary

The Manager, CareElderly oversees the planning, implementation, and operations of CareElderly programmes and services. This role ensures high-quality service delivery aligned with organisational standards and regulatory requirements, while leading teams to support seniors’ well-being and active ageing in the community.

Key Responsibilities

Programme Leadership & Management

• Lead and manage CareElderly programmes, including centre-based and community-based services
• Develop and implement outreach strategies and annual programme plans
• Ensure programmes meet performance indicators and regulatory requirements (e.g. MOH, AIC, Grants)
• Drive programme evaluation, outcomes tracking, and continuous improvement initiatives
• Establish systems to capture needs and profiles of seniors within service areas

Operations, Governance & Compliance

• Review and enforce policies, SOPs, and regulatory compliance (e.g. PDPA, MOH, AIC guidelines)
• Ensure timely and accurate submission of programme and operational reports
• Oversee the Alert Alarm System (AAS) and ensure continuity of support beyond operating hours
• Maintain a safe, inclusive, and senior-friendly service environment

Care & Client Engagement

• Oversee home visits and needs assessments for seniors and families
• Ensure proper documentation, follow-up, and reporting of cases
• Uphold quality, safety, and person-centred care standards in line with ACP, LPA, and AMD guidelines
• Promote social inclusion, community harmony, and active ageing among seniors

Volunteer & Community Partnership Development

• Build partnerships with community organisations, grassroots, corporates, and schools
• Lead volunteer recruitment, training, deployment, and retention strategies
• Establish systems for volunteer engagement, recognition, and programme evaluation

People Leadership & Capability Development

• Lead, mentor, and develop Programme Coordinators, Executives, and Assistants
• Conduct staff supervision, performance reviews, and training plans
• Plan and optimise manpower deployment across services
• Foster a collaborative and high-performing team culture

Finance & Resource Management

• Oversee budgeting, financial controls, and fund utilisation
• Ensure proper accounting systems, controls, and audit compliance
• Safeguard organisational assets and resources
• Support operational and manpower budgeting processes

Administrative & Operational Excellence

• Review reports and submissions before escalation to Head and relevant authorities
• Ensure proper data governance and security of beneficiaries’ records
• Monitor attendance and follow up on seniors requiring additional support
• Continuously review processes and drive operational improvements

Requirements

• Degree in Gerontology, Social Work, Nursing, Allied Health, or related fields
• Minimum 3 years of supervisory experience, preferably in the social service or healthcare sector
• Strong understanding of community care, active ageing, and eldercare services
• Knowledge of regulatory frameworks (e.g. MSF, MOH, PDPA) is an advantage

About Us

Care Community Services Society (CCSS) is a social service agency dedicated to empowering and enriching lives through community-based support. We serve seniors, children, youths and families, building a caring and inclusive community.

Position Summary

The Programme Executive supports the implementation and operations of CareElderly programmes and services. This role contributes to programme delivery, community engagement, and administrative coordination to enhance the well-being and active ageing of seniors.

Key Responsibilities

Programme Implementation & Operations

• Support the planning and execution of programmes and activities for seniors
• Coordinate and supervise daily centre-based and community activities
• Facilitate engagement initiatives, including forming mutual help groups
• Maintain updated records and profiles of seniors within service areas

Community & Client Engagement

• Build rapport with seniors and monitor their well-being
• Conduct home visits and basic needs assessments for seniors and families
• Ensure accurate documentation and timely follow-up actions
• Handle walk-in and telephone enquiries professionally

Volunteer & Partnership Support

• Coordinate, mobilise, and support volunteers for programme delivery
• Maintain volunteer records and engagement schedules
• Establish and maintain linkages with community partners and service providers

Programme Monitoring & Evaluation

• Collect and manage programme data for reporting and evaluation
• Maintain proper documentation to ensure accountability and compliance
• Support preparation of reports and programme reviews

Administrative & Operational Support

• Provide administrative support including documentation, filing, and data entry
• Maintain inventory and coordinate maintenance of facilities and equipment
• Assist with basic finance processes such as bookkeeping
• Support staff records and general office administration

Care & Compliance

• Support delivery of safe and quality care in line with organisational standards
• Comply with care plans guided by ACP, LPA, and relevant frameworks
• Ensure adherence to procedures and service quality standards

Requirements

• Minimum Diploma or equivalent
• Basic proficiency in Microsoft Office applications
• Passion for working with seniors, especially vulnerable groups
• Strong interpersonal, communication, and teamwork skills
• Self-motivated and able to work both independently and collaboratively

What We’re Looking For

We are seeking compassionate and dependable individuals who are committed to supporting seniors in the community. The ideal candidate is proactive, organised, and able to build meaningful connections with beneficiaries, volunteers, and partners.

About Us

Care Community Services Society (CCSS) is a social service agency dedicated to empowering and enriching lives through community-based support. We serve seniors, children, youths and families, building a caring and inclusive community.

Position Summary

The Programme Assistant supports the implementation and day-to-day operations of CareElderly programmes and services. This role plays a key part in enhancing the well-being of seniors through programme delivery, community engagement, and administrative support.

Key Responsibilities

Programme Support & Implementation

• Assist in planning and conducting activities and programmes for seniors
• Support coordination and supervision of daily centre activities
• Facilitate group engagement initiatives, including mutual help groups
• Maintain updated records of seniors within the service community

Community & Client Engagement

• Build rapport with seniors and monitor their well-being
• Conduct home visits and basic assessments to understand care needs
• Support follow-up actions and ensure proper documentation of cases
• Respond to walk-in and telephone enquiries

Volunteer & Community Development

• Coordinate and mobilise volunteers to support programmes
• Maintain volunteer records and schedules
• Establish partnerships with community organisations and service providers

Programme Monitoring & Evaluation

• Collect programme data and assist in reporting and evaluation
• Maintain proper documentation for accountability and reporting purposes

Administrative & Operational Support

• Provide general administrative support (filing, data entry, records management)
• Maintain inventory and coordinate maintenance of facilities and equipment
• Assist in simple bookkeeping and financial tracking
• Support preparation of reports, budgets, and programme documentation

Care & Compliance

• Ensure safe and quality delivery of care services
• Support care plans in line with beneficiaries’ expressed wishes (e.g. ACP, LPA)
• Adhere to organisational and industry standards

Requirements

• Minimum GCE ‘O’ Level or equivalent
• Basic proficiency in Microsoft Office applications
• Passion for working with seniors, especially vulnerable and lower-income groups
• Strong interpersonal, communication, and teamwork skills
• Self-motivated, organised, and able to work independently

What We’re Looking For

We are seeking compassionate individuals who are committed to making a difference in the lives of seniors. The ideal candidate is caring, observant, and able to engage meaningfully with beneficiaries and community partners.